FAQ

Help! My download links didn't arrive to my email

Please email billing@thestereocrate.com with your order number and will help you out.

 

Do you offer refunds?

Because you are receiving a digital good, ALL purchases are final and under no circumstances do we give refunds. Please keep in mind, we provide sound previews for every kit that we sell which should help you in regards to your decision to purchase.

Are Your Samples Royalty Free?

Unless stated on the sample's product page, our samples are not royalty free. (please review our Master Clearance Agreement for more information). Master clearance is easy and guaranteed! If you need sample clearance, please contact the sample/loop pack owner or contact us.

Can I use your samples anywhere and when is sample clearance required?

Long story short, you can use our samples anywhere but here are 2 guidelines to follow.

1. Sample clearance NOT required : You can use our samples for personal projects, leasing and selling beats, independent releases/placements which means it's not released thru a major.

2. Sample clearance REQUIRED: If your song containing our samples is to be distributed thru a major label or a major release. Please review our Master Clearance Agreement for more information.

 

Can I repackage or resell sounds from any samples/kits I purchase

You are not allowed to repackage, resell, lease or share any purchased samples, kits, loops and individual itemized content within our products.  

 

I have some more questions not listed here...

Yes, you can contact us here